Finding the Right Partner 04 Finding the right implementation and The right partner for implementation sustainment partner is crucial to your can be maintained into the sustainment cloud transformation project’s success. phase. A partner’s ability to communicate Care must be taken when selecting your a comprehensive sustainment plan in the partner, as the decision can be just as request for proposal (RFP) stage with 昀氀exible important as the choice of software for support options for organizations should be your business. strongly merited. Partner review sites such as Raven Intel can RFP and Tenders to provide a nice base for 昀椀nding a partner that 昀椀ts your needs, but there is deeper analysis that needs to be done. Find a Partner There are all sorts of partners in the Oftentimes, a company will put out a bid to enterprise technology ecosystem. There tender as a way of evaluating and 昀椀nding an are those that implement a wide range of implementation partner for their software. This is a great way to become educated not competing technologies without speci昀椀c expertise in a single software set. There are only on who is working in the space, but also companies, like Rizing, that are focused solely on the product itself by way of information on SAP SuccessFactors for HCM. There are provided by partners in their responses. others that provide niche services for speci昀椀c However, RFPs and other tenders (RFIs, modules or processes. RFQs) can also be a double-edged sword for In the case of SAP software projects, organizations due to the amount of time and customers should be looking to work with effort that they tend to add to pre-project partners who employ consultants with the cycles, and the risk of choosing partners based on procurement rules rather than on relevant certi昀椀cations needed in the speci昀椀c software and bring a unique set of expertise other criteria that may be important down that is relevant to the project’s focus. Finding the line during software deployment. the partner or combination of partners that In order to make the most effective use of can help you complete your implementation your RFP evaluation, at a minimum, the work and maintain your system requires organization should take into consideration looking at several traits. the following as part of the overall process: Organizations should be seeking to work with a partner with sector speci昀椀c experience Time and Process that are able to articulate the unique HCM processes embedded in unique industries. Does the time it will take to do an RFP cycle For example, in the retail sector, there is a make sense for the business? It is common need for trusted advisors in the areas of for organizations to spend more time employee self-service and the need to tailor doing a lengthy evaluation, only to have it the cloud mobile functionality deployment actually lead to delays in getting a project accordingly. going for a variety of reasons (e.g. budget / 9 © 2020 Rizing LLC or a Rizing LLC af昀椀liate company. All rights reserved.
Guide for SAP SuccessFactors Page 8 Page 10