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DART HCM and MODEL FRAMEWORK SAP S/4HANA • Demand for visibility into HR processes and employee engagement (31%) • Higher employee expectations for more tailored and user-friendly HR experiences (27%) DRIVERS • Increase automation in HR processes to relieve pressure on HR employees (39%) • Increase employee engagement, satisfaction, and retention through consistent and engaging experiences (37%) ACTIONS • Invest in technology to improve worker productivity (36%) • EnsureHRprocesses and technology support latest HR compliance regulations (34%) • Consistent and integrated employee recruiting, onboarding, performance management, training and development strategies and processes (86%) • Comprehensive HR reporting and analytics strategy (84%) • Ability to keep pace with compliance requirements flexible scheduling REQUIREMENTS (84%) • Single point of truth of HR process-oriented and talent data (83%) • Payroll (64%) • Core HR (59%) • Time and attendance management application (56%) • Learning and development application (54%) • Performance management application (53%) • Recruiting (52%) • Onboarding application (50%) TECHNOLOGIES • Middleware for HR and ERP integration (46%) • Compensation management (46%) • HR analytics application (38%) • Cloud security and data privacy (e.g. GDPR) monitoring solutions (35%) • End-to-end cloud-based HR platform (35%) SAPinsider Benchmark Report | HCM and SAP S/4HANA 9

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