Beyond the Implementation 08 After your SAP SuccessFactors CALENDARING system goes live, you will have Here is where you will align your release implemented many new and improved management to the biannual release functions and processes. However, as calendar—from product roadmap updates 1 SAP SuccessFactors is a cloud system, to the release in production. Along the way it is updated frequently—twice per year you will plan for when release summaries, starting in 2020. That means there are release details and webinars, and the plenty of innovative features that will preview instance are available. come along, and you want to have a plan in place to be ready for those. That plan CONFLICT PREVENTION is what we call Release Management. Establishing roles and responsibilities, particularly with multiple modules receiving 2 Release Management updates, will be vital to the long-term success of the release management program. When you have an on-premise system, releases are once per year at most, and many TRAINING organizations typically would not even update This is self-explanatory. Users need to it that often. Keeping up to date with the latest be trained on updates that may impact on-premise releases can be a major technical 3 task, along with the change management that their job processes. User education is an Your cloud system will comes with the refreshed system. essential piece. be most successful if you manage, prioritize, In the cloud, because you are not managing and prepare for the hardware, those upgrades arrive auto- MINIMIZING UNINTENDED IMPACT releases. By keeping matically. That does not mean they show up It is important to document your systems, beyond the generalized system documen- your instances current, suddenly in the system—most SAP Success- you will be getting Factors updates will give an opt-in option. tation provided by SAP SuccessFactors. the most out of your You should be keeping track of con昀椀gura- tion workbooks, administrator and support It is bene昀椀cial to opt-in to receive 4 SAP SuccessFactors the latest your software has to offer. guides, system and program change system. histories, and governance team meeting SAP SuccessFactors is now on a biannual minutes. Rizing Blueline is an option for release schedule for all modules, except automating the tracking of changes made mobile and recruiting, which are monthly. to the system as well as administering That means you always have the opportunity to have the most up-to-date HR technology custom con昀椀gurations. available. There’s no reason to be intimidated by the PARTNER frequency of updates. Instead, use the time This is where you work with your stakeholders to validate that the updates you must set up a process. A good release 5 are meeting business requirements, capture management approach includes 昀椀ve phases: user feedback, and overall measure the Calendaring, Con昀氀ict Prevention, Training, success of each release. Minimizing Impact, and Partner. / 22 © 2020 Rizing LLC or a Rizing LLC af昀椀liate company. All rights reserved.